{"id":6199,"date":"2025-08-21T08:03:36","date_gmt":"2025-08-21T07:03:36","guid":{"rendered":"https:\/\/sugardaddyplanet.com\/?page_id=6199"},"modified":"2026-10-16T17:51:19","modified_gmt":"2026-10-16T16:51:19","slug":"active-response","status":"publish","type":"page","link":"https:\/\/sugardaddyplanet.com\/sl\/active-response\/","title":{"rendered":"Aktivni odziv"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Na <strong>Sugar Daddy Planet<\/strong>, dajemo prednost varnosti, preglednosti in agilni skrbi za na\u0161o skupnost.<br>Ta politika pojasnjuje, kako sprejemamo, razvr\u0161\u010damo po prednostnem vrstnem redu in odgovarjamo na zahteve, prito\u017ebe, prijave in poizvedbe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uradni kontaktni kanali<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kontaktni obrazec<\/strong>: \/<a href=\"https:\/\/sugardaddyplanet.com\/sl\/contact\/\">kontakt<\/a><\/li>\n\n\n\n<li><strong>Splo\u0161na podpora \/ Zasebnost<\/strong>support@sugardaddyplanet.com<\/li>\n\n\n\n<li><strong>Prijave zlorabe\/la\u017enega predstavljanja \u2026 in sodelovanje s sodnimi organi*<\/strong>: reports@sugardaddyplanet.com<\/li>\n\n\n\n<li><strong>Zasebnost<\/strong>: privacy@sugardaddyplanet.com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Razvrstitev in \u010dasi odziva (SLA)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vsakemu primeru dodelimo za\u010detno prioriteto in si prizadevamo izpolniti te cilje:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Prioriteta<\/th><th>Primeri<\/th><th>Potrditev prejema<\/th><th>Prve akcije<\/th><th>Ocenjena re\u0161itev*<\/th><\/tr><\/thead><tbody><tr><td><strong>Nujno<\/strong><\/td><td>Tveganje za mladoletnike ali telesno integriteto, verodostojne gro\u017enje, aktivno la\u017eno predstavljanje, doxxing, distribucija nezakonitih vsebin<\/td><td>0\u20136 h<\/td><td>0\u201312 h<\/td><td>24\u201348 h<\/td><\/tr><tr><td><strong>Visoko<\/strong><\/td><td>Goljufija, hudo nadlegovanje, izsiljevanje, neupravi\u010dene obremenitve, uhajanje podatkov<\/td><td>24 h<\/td><td>24\u201348 h<\/td><td>3\u20135 dni<\/td><\/tr><tr><td><strong>Srednje<\/strong><\/td><td>Prijave profilov, zavajajo\u010de vsebine, napake pri ra\u010dunu<\/td><td>48 h<\/td><td>2\u20133 dni<\/td><td>7 dni<\/td><\/tr><tr><td><strong>Nizko<\/strong><\/td><td>Predlogi, splo\u0161na vpra\u0161anja<\/td><td>72 h<\/td><td>3\u20135 dni<\/td><td>14 dni<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">* \u010casovni okviri se lahko razlikujejo glede na kompleksnost primera. \u010ce se pri\u010dakujejo zamude, vas bomo obvestili o novi oceni.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Postopek upravljanja primerov<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Prejem in potrditev<\/strong>: potrditev prek izvornega kanala z ID-jem primera.<\/li>\n\n\n\n<li><strong>Analiza in razvr\u0161\u010danje po prioritetah<\/strong>: preverjanje dokazov (posnetki zaslona, ID-ji profilov, povezave).<\/li>\n\n\n\n<li><strong>Ukrepi (v skladu s pravilniki in pogoji)<\/strong>: opozorilo, omejitev funkcij, za\u010dasna prekinitev ali blokiranje ra\u010duna, odstranitev vsebine, napotitev oblastem.<\/li>\n\n\n\n<li><strong>Nadaljnje spremljanje<\/strong>: relevantne posodobitve se vzdr\u017eujejo do zaklju\u010dka.<\/li>\n\n\n\n<li><strong>Zaklju\u010dek in povratne informacije<\/strong>: sporo\u010dimo odlo\u010ditev in, kjer je primerno, varnostna priporo\u010dila.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Moderiranje in merila<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zdru\u017eujemo avtomatizirane sisteme s \u010dlove\u0161kim pregledom.<\/li>\n\n\n\n<li>Ne toleriramo nadlegovanja, la\u017enega predstavljanja, prevar, nepoobla\u0161\u010denega deljenja podatkov ali vedenja, ki ogro\u017ea skupnost.<\/li>\n\n\n\n<li>Odlo\u010ditve temeljijo na na\u0161ih <a href=\"https:\/\/sugardaddyplanet.com\/sl\/privacy-policy-page\/\">Pravilnikih spletnega mesta<\/a> in <a href=\"https:\/\/sugardaddyplanet.com\/sl\/terms-of-use\/\">Pogoji uporabe<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Prito\u017ebe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce se ne strinjate z ukrepom, se lahko prito\u017eite v 20 dneh s pisanjem na appeals@sugardaddyplanet.com z ID-jem primera in dodatnimi informacijami.<br>Va\u0161o zahtevo bo pregledala lo\u010dena ekipa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Javna interakcija in preglednost<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Objavljamo obvestila v <a href=\"https:\/\/sugardaddyplanet.com\/sl\/help-center-and-faqs\/\">centru za pomo\u010d <\/a>za incidente, ki prizadenejo \u0161tevilne uporabnike.<\/li>\n\n\n\n<li>Pripravljamo redno <strong>poro\u010dilo o preglednosti<\/strong> z zbirnimi podatki o prijavah, \u010dasih odziva in ukrepih (brez osebnih podatkov).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Zasebnost in osebni podatki<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prijavljene podatke obdelujemo izklju\u010dno za upravljanje primera (pravna podlaga: zakoniti interes in\/ali skladnost z zakonodajo).<\/li>\n\n\n\n<li>Pravice dostopa, popravka, izbrisa, ugovora in prenosljivosti: pi\u0161ite na <strong>privacy@sugardaddyplanet.com<\/strong>.<\/li>\n\n\n\n<li>Obdobje hrambe evidence o incidentih: <strong>2 leti<\/strong>, razen \u010de velja druga\u010dna pravna obveznost.<\/li>\n\n\n\n<li>Ve\u010d informacij v na\u0161em <a href=\"https:\/\/sugardaddyplanet.com\/sl\/privacy-policy-page\/\">Pravilnik o zasebnosti in pi\u0161kotkih<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Sodelovanje z organi<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Odgovarjamo na veljavne pravne zahteve in primere, ki vklju\u010dujejo neposredno nevarnost.<\/li>\n\n\n\n<li>Na policijske zahteve ne bomo odgovarjali brez sodne odredbe.<\/li>\n\n\n\n<li>Zahtevamo ustrezno dokumentacijo in vsako zahtevo bele\u017eimo zaradi preglednosti.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Odgovorno razkritje ranljivosti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce zaznate varnostno ranljivost:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je ne izkori\u0161\u010dajte in je javno ne razkrivajte.<\/li>\n\n\n\n<li>Pi\u0161ite nam na <strong>support@sugardaddyplanet.com<\/strong> s koraki za njeno reprodukcijo.<\/li>\n\n\n\n<li>Potrdili bomo prejeto sporo\u010dilo v 72 urah in posredovali status v 7 dneh.<\/li>\n\n\n\n<li>Kjer je primerno, lahko ponudimo javno priznanje.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Posodobitve pravilnika<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zadnji pregled: <strong>20\/08\/2025<\/strong>.<br>Ta pravilnik lahko posodobimo za izbolj\u0161anje procesov ali uskladitev z regulativnimi spremembami.<br>Vodili bomo <strong>zgodovino sprememb<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: Priority Examples Acknowledgement First Actions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":""},"class_list":["post-6199","page","type-page","status-publish","hentry","pmpro-has-access"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","trp-custom-language-flag":"","rt_media_thumbnail":"","rt_media_activity_image":"","rt_media_single_image":"","rt_media_featured_image":"","post-thumbnail":"","blog_carousel":"","sdp-avatar-300":"","sdp-avatar-600":""},"post_excerpt_stackable":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Contact Form: \/contact General Support \/ Privacy: support@sugardaddyplanet.com Abuse\/Impersonation Reports \u2026 and Collaboration with Judicial Authorities*: reports@sugardaddyplanet.com Privacy: privacy@sugardaddyplanet.com Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: PriorityExamplesAcknowledgementFirst ActionsEstimated Resolution*UrgentRisk to minors or physical integrity, credible threats, active impersonation, doxxing, distribution of illicit content0\u20136 h0\u201312 h24\u201348 hHighFraud, severe harassment, extortion, undue charges, data leaks24 h24\u201348 h3\u20135 daysMediumProfile reports,&hellip;<\/p>\n","category_list":"","author_info":{"name":"Skrbnik","url":"https:\/\/sugardaddyplanet.com\/sl\/author\/poweb\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","trp-custom-language-flag":"","rt_media_thumbnail":"","rt_media_activity_image":"","rt_media_single_image":"","rt_media_featured_image":"","post-thumbnail":"","blog_carousel":"","sdp-avatar-300":"","sdp-avatar-600":""},"post_excerpt_stackable_v2":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Contact Form: \/contact General Support \/ Privacy: support@sugardaddyplanet.com Abuse\/Impersonation Reports \u2026 and Collaboration with Judicial Authorities*: reports@sugardaddyplanet.com Privacy: privacy@sugardaddyplanet.com Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: PriorityExamplesAcknowledgementFirst ActionsEstimated Resolution*UrgentRisk to minors or physical integrity, credible threats, active impersonation, doxxing, distribution of illicit content0\u20136 h0\u201312 h24\u201348 hHighFraud, severe harassment, extortion, undue charges, data leaks24 h24\u201348 h3\u20135 daysMediumProfile reports,&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Skrbnik","url":"https:\/\/sugardaddyplanet.com\/sl\/author\/poweb\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Active Response Policy | Sugar Daddy Planet<\/title>\n<meta name=\"description\" content=\"Learn how Sugar Daddy Planet handles community reports, complaints, and requests. 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