{"id":32494,"date":"2026-05-15T11:24:58","date_gmt":"2026-05-15T10:24:58","guid":{"rendered":"https:\/\/sugardaddyplanet.com\/?page_id=32494"},"modified":"2026-07-07T15:18:51","modified_gmt":"2026-07-07T14:18:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/sugardaddyplanet.com\/et\/refund-policy\/","title":{"rendered":"Tagasimaksepoliitika"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Viimati uuendatud: 15\/05\/2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00e4esolev tagasimaksepoliitika selgitab, millistel tingimustel Stella And Pow O\u00dc (&#8220;meie&#8221;, &#8220;meie&#8221;, &#8220;meid&#8221;) tagastab veebisaidil sugardaddyplanet.com (&#8220;Platvorm&#8221;) tehtud makseid. Seda tuleks lugeda koos meie <a href=\"https:\/\/sugardaddyplanet.com\/et\/kasutustingimused\/\">Kasutustingimused<\/a>, <a href=\"https:\/\/sugardaddyplanet.com\/et\/cancellation-policy\/\">T\u00fchistamise poliitika<\/a> ja <a href=\"https:\/\/sugardaddyplanet.com\/et\/privaatsuspoliitika-leht\/\">Privaatsuspoliitika<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Soovime, et meie tagasimaksetingimused oleksid selged, \u00f5iglased ja lihtsalt kohaldatavad. K\u00e4esolev poliitika kirjeldab juhtumeid, mil tagasimakse tehakse, juhtumeid, mil seda ei tehta, ning seda, kuidas tagasimakset taotleda.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Kohaldamisala<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00e4esolevat poliitikat kohaldatakse k\u00f5ikide sugardaddyplanet.com-il tehtud ostude suhtes, sealhulgas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kuutellimusid<\/li>\n\n\n\n<li>Kvartaalseid tellimusi<\/li>\n\n\n\n<li>Aastatellimusi<\/li>\n\n\n\n<li>K\u00f5iki muid Platvormil pakutavaid \u00fchekordseid oste<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stella And Pow O\u00dc tegutseb tehingute vastutava kaupmehena<\/strong> k\u00f5ikide Platvormi tehingute puhul, v\u00e4ljastab arveid vastavalt Eesti \u00f5igusele ja kohaldatavatele EL-i k\u00e4ibemaksueeskirjadele ning vastutab tagasimaksetaotluste menetlemise eest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Taganemis\u00f5igus \u2014 14-p\u00e4evane j\u00e4relem\u00f5tlemisperiood<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui olete Euroopa Liidus, \u00dchendkuningriigis v\u00f5i Euroopa Majanduspiirkonnas elav tarbija, on teil \u00f5igus oma ostust taganeda <strong>14 p\u00e4eva jooksul<\/strong> lepingu s\u00f5lmimise kuup\u00e4evast, ilma p\u00f5hjust esitamata ja ilma igasuguse leppetrahvita, vastavalt tarbija \u00f5iguste direktiivile 2011\/83\/EL ja samav\u00e4\u00e4rsetele siseriiklikele seadustele.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Millal j\u00e4relem\u00f5tlemisperiood ei kohaldu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vastavalt direktiivi 2011\/83\/EL artikli 16 punktile m ja samav\u00e4\u00e4rsetele siseriiklikele seadustele ei kohaldu taganemis\u00f5igus <strong>ei<\/strong> p\u00e4rast digitaalteenuse t\u00e4ielikku osutamist, tingimusel et:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Olete andnud oma <strong>s\u00f5naselge eelneva n\u00f5usoleku<\/strong> teenuse viivitamatuks alustamiseks enne 14-p\u00e4evase perioodi l\u00f5ppu; ning<\/li>\n\n\n\n<li>Olete <strong>tunnistanud, et kaotate taganemis\u00f5iguse<\/strong> p\u00e4rast teenuse t\u00e4ielikku osutamist.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00f5lemad need avaldused esitatakse ja kinnitatakse kassas enne makse sooritamist. Kui te seda n\u00f5usolekut ei anna, ei alga teenuse osutamine enne 14-p\u00e4evase perioodi l\u00f5ppu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 Osaline kasutamine taganemis\u00f5iguse perioodi jooksul<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kui kasutate oma taganemis\u00f5igust <strong>p\u00e4rast teenuse alustamist<\/strong> kuid <strong>enne 14-p\u00e4evase perioodi l\u00f5ppu<\/strong>, on teil \u00f5igus saada proportsionaalne tagasimakse vastavalt kulunud ajale: teile tagastatakse tasutud summa, millest on maha arvatud teie taganemistaotluse kuup\u00e4evaks juba osutatud teenuse osa v\u00e4\u00e4rtus.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.3 Kuidas kasutada oma taganemis\u00f5igust<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Taganemis\u00f5iguse kasutamiseks 14-p\u00e4evase perioodi jooksul saatke selge avaldus aadressile <strong>info@sugardaddyplanet.com<\/strong> teemareaga <strong>&#8220;Taganemistaotlus&#8221;<\/strong>, lisades:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teie kasutajanimi ja kontoga seotud e-posti aadress<\/li>\n\n\n\n<li>Ostu kuup\u00e4ev<\/li>\n\n\n\n<li>Ostetud plaan<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00f5ite kasutada ka direktiivile 2011\/83\/EL lisatud standardset taganemisvormi. T\u00f6\u00f6tleme teie tagasimakse p\u00f5hjendamatu viivituseta ja hiljemalt 14 p\u00e4eva jooksul alates taganemisteate k\u00e4ttesaamisest, kasutades sama makseviisi, mida kasutasite ostu sooritamisel, v\u00e4lja arvatud juhul, kui olete s\u00f5naselgelt teisiti kokku leppinud.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Tagasimaksed v\u00e4ljaspool taganemis\u00f5iguse perioodi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui 14-p\u00e4evane taganemis\u00f5iguse periood on l\u00f5ppenud (v\u00f5i kui teenus on t\u00e4ielikult osutatud teie eelneval n\u00f5usolekul), k\u00e4sitletakse tagasimakseid j\u00e4rgmiselt.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.1 Juhud, mil teeme tagasimakse<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Teeme t\u00e4ieliku v\u00f5i osalise tagasimakse j\u00e4rgmistel juhtudel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Topelttasud<\/strong> \u2014 kui teilt v\u00f5eti sama tellimisperioodi eest kaks korda tasu, tagastame topeltsumma.<\/li>\n\n\n\n<li><strong>Tehniline t\u00f5rge meie poolel<\/strong> \u2014 kui makse t\u00f6\u00f6deldi, kuid teie tellimust ei aktiveeritud, aktiveerime tellimuse v\u00f5i teeme t\u00e4ieliku tagasimakse.<\/li>\n\n\n\n<li><strong>Volitamata makse<\/strong> \u2014 kui makse tehti ilma teie loata (n\u00e4iteks perekonnaliikme poolt ilma loata), uurime seda ja vajaduse korral tagastame raha. Teilt v\u00f5idakse paluda esitada m\u00f5istlikud t\u00f5endid.<\/li>\n\n\n\n<li><strong>Konto, mille oleme j\u00e4\u00e4davalt blokeerinud teist mitteolenevatel p\u00f5hjustel<\/strong> \u2014 kui suleme teie konto ekslikult, tagastame kasutamata osa praegusest tellimisperioodist.<\/li>\n\n\n\n<li><strong>Teenuse k\u00e4ttesaamatus<\/strong> \u2014 kui platvorm on meie poolsetel p\u00f5hjustel pikema ja pideva aja jooksul k\u00e4ttesaamatu, v\u00f5ime oma \u00e4ran\u00e4gemisel v\u00e4ljastada osalise tagasimakse v\u00f5i pikendada teie tellimust.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3.2 Juhud, mil me tagasimakseid ei v\u00e4ljasta<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Me ei v\u00e4ljasta tagasimakseid j\u00e4rgmistel juhtudel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Meelemuutus p\u00e4rast taganemist\u00e4htaja m\u00f6\u00f6dumist<\/strong> ja teenust on aktiivselt kasutatud.<\/li>\n\n\n\n<li><strong>Platvormi mittekasutamine<\/strong> korrektselt aktiveeritud tellimisperioodi jooksul.<\/li>\n\n\n\n<li><strong>Rahulolematust platvormi kasutamise suhtluse v\u00f5i tulemustega<\/strong> \u2014 Stella And Pow O\u00dc pakub juurdep\u00e4\u00e4su platvormile ja selle funktsioonidele; see ei taga kasutajatevahelise suhtluse konkreetseid tulemusi.<\/li>\n\n\n\n<li><strong>Konto peatamine v\u00f5i l\u00f5petamine meie tingimuste rikkumise t\u00f5ttu <a href=\"https:\/\/sugardaddyplanet.com\/et\/kasutustingimused\/\">Kasutustingimused<\/a> v\u00f5i <a href=\"https:\/\/sugardaddyplanet.com\/et\/community-guidelines\/\">Kogukonna juhised<\/a><\/strong> \u2014 sealhulgas, kuid mitte ainult, pettus, kellegi teisena esinemine, ahistamine, eskortteenuste pakkumine v\u00f5i taotlemine, katsed vanuse t\u00f5endamist v\u00e4ltida v\u00f5i mis tahes k\u00e4itumine, mis rikub meie <a href=\"https:\/\/sugardaddyplanet.com\/et\/anti-trafficking-no-escort-policy\/\">Inimkaubandusevastane ja eskortteenuse keelu poliitika<\/a>.<\/li>\n\n\n\n<li><strong>Automaatse uuendamise maksed, mida ei t\u00fchistatud \u00f5igeaegselt<\/strong> \u2014 automaatset uuendamist saab igal ajal enne j\u00e4rgmist arvelduskuup\u00e4eva konto seadetes v\u00e4lja l\u00fclitada (vt meie <a href=\"https:\/\/sugardaddyplanet.com\/et\/cancellation-policy\/\">T\u00fchistamise poliitika<\/a>). Kui uuendamismakse on t\u00f6\u00f6deldud, kohaldatakse k\u00e4esoleva poliitika reegleid.<\/li>\n\n\n\n<li><strong>Sooduspakkumise v\u00f5i allahindlusega ostud<\/strong>, v\u00e4lja arvatud juhul, kui pakkumine s\u00f5naselgelt ei n\u00e4ita teisiti.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Automaatne uuendamine ja tagasimaksed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Platvormi tellimused uuendatakse automaatselt iga arveldusperioodi l\u00f5pus, v\u00e4lja arvatud juhul, kui need on ette t\u00fchistatud. Teie tellimuse hind, sagedus ja uuendamiskuup\u00e4ev kuvatakse selgelt kassas ja teie konto seadetes igal ajal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui te ei soovi enam uuendada, saate igal ajal enne j\u00e4rgmist arvelduskuup\u00e4eva t\u00fchistada ja teie juurdep\u00e4\u00e4s j\u00e4tkub kuni praeguse tasulise perioodi l\u00f5puni. <strong>Varasemaid uuendamismakseid ei tagastata<\/strong> v\u00e4lja arvatud jaotises 3.1 kirjeldatud juhtudel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e4ielikud juhised t\u00fchistamise kohta leiate meie <a href=\"https:\/\/sugardaddyplanet.com\/et\/cancellation-policy\/\">T\u00fchistamise poliitika<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Tagasimaksed j\u00e4\u00e4davalt suletud kontode eest<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui otsustate oma konto j\u00e4\u00e4davalt sulgeda enne tasulise tellimisperioodi l\u00f5ppu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teil s\u00e4ilib juurdep\u00e4\u00e4s tasulistele funktsioonidele kuni kehtiva perioodi l\u00f5puni.<\/li>\n\n\n\n<li>Kehtiva perioodi j\u00e4relej\u00e4\u00e4nud aega <strong>ei tagastata<\/strong>, v\u00e4lja arvatud juhul, kui seda n\u00f5uavad jaotises 2 s\u00e4testatud taganemis\u00f5iguse reeglid.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kui me sulgeme teie konto p\u00f5hjustel, mis ei ole teile omistatavad, vaadake jaotist 3.1.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Kuidas tagasimakset taotleda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tagasimakse taotlemiseks saatke e-kiri aadressile <strong>info@sugardaddyplanet.com<\/strong> teemareaga <strong>&#8220;Tagasimakse taotlus&#8221;<\/strong> ja lisage:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teie kontoga seotud kasutajanimi ja e-posti aadress<\/li>\n\n\n\n<li>Tagasimakset taotletava makse kuup\u00e4ev ja summa<\/li>\n\n\n\n<li>Taotluse p\u00f5hjus koos toetava teabega<\/li>\n\n\n\n<li>Kasutatud algne makseviis<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00f5ite meiega \u00fchendust v\u00f5tta ka meie <a href=\"https:\/\/sugardaddyplanet.com\/et\/kontakt\/\">kontaktvorm<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vastamise aeg<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Meie eesm\u00e4rk on tagasimaksetaotlusi kinnitada <strong>2 t\u00f6\u00f6p\u00e4eva<\/strong> jooksul ning lahendada need <strong>10 t\u00f6\u00f6p\u00e4eva<\/strong> jooksul alates k\u00e4ttesaamisest. Keerulisemates juhtudel (n\u00e4iteks kahtlustatav pettus, konto turvalisuse uurimine v\u00f5i makset\u00f6\u00f6tleja viivitused) v\u00f5ib protsess kauem aega v\u00f5tta; me hoiame teid kursis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tagasimakse makseviis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tagasimaksed tehakse ostmisel kasutatud algse makseviisi kaudu, v\u00e4lja arvatud juhul, kui see ei ole v\u00f5imalik, sel juhul lepime teiega kokku alternatiivse lahenduse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00f5ltuvalt teie pangast v\u00f5i kaardi v\u00e4ljastajast v\u00f5ib kuluda t\u00e4iendavalt <strong>5 kuni 10 t\u00f6\u00f6p\u00e4eva<\/strong> et tagasimakse p\u00e4rast t\u00f6\u00f6tlemist teie v\u00e4ljav\u00f5ttel kajastuks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Tagasimaksed ja vaidlused<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui teil on maksega seotud probleem, soovitame tungivalt <strong>esmalt meiega \u00fchendust v\u00f5tta<\/strong> aadressil info@sugardaddyplanet.com enne tagasimakse taotlemist oma pangalt v\u00f5i kaardi v\u00e4ljastajalt. Enamik probleeme saab lahendada kiiresti ja otse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tagasimakse taotlemine makse eest, mis ei kvalifitseeru k\u00e4esoleva poliitika alusel tagastamisele, v\u00f5ib kaasa tuua teie konto peatamise v\u00f5i l\u00f5petamise, ilma et see piiraks meie \u00f5igust vaidlustada tagasimakset lepingu ja osutatud teenuse t\u00f5endiga.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Valuuta, k\u00e4ibemaks ja maksud<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00f5ik platvormil tehtud ostud t\u00f6\u00f6deldakse kassas kuvatavas valuutas. Stella And Pow O\u00dc kogub EL-i k\u00e4ibemaksu \u00fche akna s\u00fcsteemi (OSS) raames, kui see on kohaldatav: k\u00e4ibemaks arvutatakse teie elukohariigi m\u00e4\u00e4ra alusel ja kuvatakse kassas. \u00dchendkuningriigi tarbijatele kohaldatakse \u00dchendkuningriigi k\u00e4ibemaksu kehtiva m\u00e4\u00e4ra alusel. Tagasimaksed tehakse <strong>t\u00e4ies ulatuses tasutud summa eest, sealhulgas kogutud k\u00e4ibemaks v\u00f5i muud maksud<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00e4ibemaksuarve v\u00f5i kviitung iga makse kohta on saadaval teie konto seadetest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Muudatused k\u00e4esolevas tagastamispoliitikas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00f5ime seda tagastamispoliitikat aeg-ajalt uuendada, et kajastada muutusi \u00f5igusaktides, tehnoloogias v\u00f5i meie \u00e4ritavades. \u00dclaosas olev kuup\u00e4ev &#8220;Viimati uuendatud&#8221; n\u00e4itab praegust versiooni. Olulisest muudatustest teavitatakse meie tavap\u00e4raste kanalite kaudu m\u00f5istliku etteteatamisajaga. K\u00f5ik k\u00e4esoleva poliitika muudatused kehtivad ainult p\u00e4rast uue versiooni j\u00f5ustumist tehtud ostudele; poliitika eelmise versiooni alusel tehtud ostude suhtes kehtib endiselt see versioon.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Kontakt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00fcsimuste korral seoses k\u00e4esoleva tagastamispoliitikaga:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-mail:<\/strong> info@sugardaddyplanet.com<\/li>\n\n\n\n<li><strong>Kontaktivorm:<\/strong> <a href=\"https:\/\/sugardaddyplanet.com\/et\/kontakt\/\">sugardaddyplanet.com\/contact<\/a><\/li>\n\n\n\n<li><strong>Kaupaja \/ Operaator:<\/strong> Stella And Pow O\u00dc, Tartu mnt 67\/1-13b, Kesklinna linnaosa, Tallinn, Harju maakond, 10115, Estonia. Corporate email: info@stellaandpow.com.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00f5igi krediitkaardi- v\u00f5i pangakonto v\u00e4ljav\u00f5tete, tehingute, pettuste, tundmatute tasude jms k\u00fcsimuste korral v\u00f5tke palun \u00fchendust:<br>Veebisait: www.vtsup.com<br>E-post: livesupport@verotel.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 15\/05\/2026 This Refund Policy explains under what conditions Stella And Pow O\u00dc (&#8220;we&#8221;, &#8220;our&#8221;, &#8220;us&#8221;) will refund payments made on the website sugardaddyplanet.com (&#8220;the Platform&#8221;). It should be read together with our Terms of Use, Cancellation Policy and Privacy Policy. We want our refund terms to be clear, fair and easy to apply. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":""},"class_list":["post-32494","page","type-page","status-publish","hentry","pmpro-has-access"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sugardaddyplanet.com\/et\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Last updated: 15\/05\/2026 This Refund Policy explains under what conditions Stella And Pow O\u00dc (&#8220;we&#8221;, &#8220;our&#8221;, &#8220;us&#8221;) will refund payments made on the website sugardaddyplanet.com (&#8220;the Platform&#8221;). It should be read together with our Terms of Use, Cancellation Policy and Privacy Policy. We want our refund terms to be clear, fair and easy to apply. 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